Accounts Payable
Invoice processing (AP)
Receive, capture, 3-way match, exception-handle, approve, and schedule vendor invoices for payment.
- Inputs
- Vendor invoice · Purchase order · Goods/service receipt
- Outputs
- Approved payment · Posted GL entry · Exception case
- KPIs it moves
- Cost per invoice · Touchless match rate · Cycle time · Late-payment penalties
- Systems it usually runs on
- ERP (SAP/Oracle) · OCR/capture · Email
- Where a person stays in the loop
- Exception resolution · Payment release above threshold
Vendor master maintenance
Create and maintain vendor records with validation, dedup, banking changes, and fraud controls.
- Inputs
- Vendor request · W-9/tax docs · Bank details
- Outputs
- Validated vendor record · Audit trail
- KPIs it moves
- Duplicate vendor rate · Setup cycle time · Fraud-block rate
- Systems it usually runs on
- ERP · Sanctions/KYC provider
- Where a person stays in the loop
- Bank-detail change approval · Sanctions hit
Accounts Receivable
Collections & dunning
Prioritize overdue accounts, send reminders, log promises-to-pay, and escalate aged balances.
- Inputs
- Open invoices · Aging report · Customer payment history
- Outputs
- Dunning actions · Promise-to-pay · Escalation case
- KPIs it moves
- DSO · Collection effectiveness index · % overdue > 90d
- Systems it usually runs on
- ERP · Billing · Email
- Where a person stays in the loop
- Write-off approval · Legal escalation
Cash application
Match incoming payments to open invoices, handle short-pays and deductions.
- Inputs
- Bank remittance · Open invoices
- Outputs
- Applied cash · Deduction case
- KPIs it moves
- Auto-match rate · Unapplied cash %
- Systems it usually runs on
- ERP · Bank feed
- Where a person stays in the loop
- Deduction validity decision
Record-to-Report
Month-end close
Coordinate reconciliations, accruals, journal entries, and variance review to close the books.
- Inputs
- Sub-ledger balances · Reconciliation checklist
- Outputs
- Closed period · Variance commentary
- KPIs it moves
- Days to close · Reconciliation completion % · Late adjustments
- Systems it usually runs on
- ERP · Close-management tool
- Where a person stays in the loop
- Manual journal approval · Variance sign-off
Expense report audit
Validate employee expense reports against policy, flag anomalies, route exceptions.
- Inputs
- Expense report · Receipts · Travel policy
- Outputs
- Approved reimbursement · Policy-violation flag
- KPIs it moves
- Audit coverage · Out-of-policy rate · Reimbursement cycle time
- Systems it usually runs on
- T&E (Concur) · ERP
- Where a person stays in the loop
- Out-of-policy approval
FP&A, cash & margin
FP&A / management reporting
Build the budget/forecast and management reporting pack — variance to plan, KPI bridges, and rolling forecasts.
- Inputs
- Actuals (GL) · Budget / forecast · KPI definitions
- Outputs
- Management pack · Variance analysis · Rolling forecast
- KPIs it moves
- Forecast accuracy · Close-to-report days · Budget variance
- Systems it usually runs on
- ERP · EPM / FP&A · BI
- Where a person stays in the loop
- Forecast / reporting sign-off
Working-capital cockpit
Free up cash tied in working capital — DSO (collections), DPO (payment terms), DIO (inventory) — via a single cockpit and initiative tracker. The #1 PE cash lever.
- Inputs
- AR / AP aging · Inventory data · Terms & policy
- Outputs
- Working-capital dashboard · Cash-release initiatives · DSO/DPO/DIO targets
- KPIs it moves
- DSO · DPO · DIO · Cash conversion cycle · Cash released
- Systems it usually runs on
- ERP · BI · Treasury
- Where a person stays in the loop
- Terms / policy change approval
Pricing & margin management
Govern net price realization and margin — list-to-net waterfall, discount/leakage control, and price increases — across the portfolio.
- Inputs
- Transaction-level price/cost · Discount & rebate data · Cost-to-serve
- Outputs
- Price/margin waterfall · Leakage actions · Price-increase plan
- KPIs it moves
- Net price realization · Discount leakage · Gross margin · Price-increase capture
- Systems it usually runs on
- ERP · CPQ / pricing · BI
- Where a person stays in the loop
- Price-change / discount-policy approval
What a blueprint is, and is not
A blueprint supplies the vocabulary, the typical steps, the KPIs and the approval points for a process. It is a starting point, not a pre-built agent: tacitrun builds the domain agents by reading your own procedure, tests them against cases derived from it, runs them in shadow beside your team, and holds every write for a person. Your IT connects the systems and approves before anything goes live.
Questions people ask
- How do I give an agent a reference document (e.g. a sample template) to use at runtime?
- Two places, both drag-and-drop: (1) for ONE agent, open it → Knowledge tab → drop the file on “Documents it can look up”; (2) for the WHOLE process (available to every agent in it), the process page has a “Documents for this process” card — drop it there. For example, drop a sample proposal template for a Proposal Generator. Whatever the format — PDF, Word, Excel, CSV, HTML, text, OR a screenshot/image (PNG, JPG, etc.) — we handle it: documents convert to clean markdown (tables and headings preserved, not a flattened blob), and images/screenshots are read by vision (Claude) which transcribes all the text and describes what’s in them (e.g. a screenshot of an invoice becomes a markdown table of its line items). Then we cap it to a sensible size for efficient token use, chunk and embed it so retrieval is sharp. It’s added immediately (no IT approval needed, nothing hardcoded) and shows in the document list. From then on the agent searches it live every run and uses it as a reference — e.g. it drafts new proposals in the shape of your template. To have it ALWAYS apply a rule instead of just look it up, use “Teach it” on the same tab (or the Rules tab for enforceable policies).
- What is the Salesforce Data Hygiene blueprint, and how do I use it?
- It’s a pre-built end-to-end process (a "crew" of 5 domain agents) that replaces the manual job of cleaning up messy CRM data and re-importing it. In the Catalog it shows as a Blueprint with the problem it solves, the outcomes it delivers, and the process mapped to each domain agent: (1) Data Quality Auditor profiles the object and reports duplicates/blanks/malformed/stale records; (2) Duplicate Finder & Merger proposes human-approved merges; (3) Field Standardizer normalizes phone/state/country/titles/casing; (4) Data Re-import Loader picks up a cleaned file (SFTP/SharePoint/Drive) and UPSERTS each row by external ID — so re-runs update the same record instead of creating duplicates; (5) Import Reconciliation Auditor verifies the load matched the source. Adopt each step from the blueprint; we build a private copy in your workspace that you can adapt, connected to your own Salesforce. Every write goes through human approval until you trust it.
- What’s a Skill vs a Blueprint?
- A Blueprint is a starter process template. A Skill is a reusable knowledge pack a domain agent loads on demand at runtime.
- Do you have blueprints for private equity / deal teams?
- Yes. Pick "Private equity" in Blueprints to get the full deal lifecycle (origination → diligence → execution & close with IC + signing gates → value creation → exit), plus the cross-portfolio value-creation playbook as standardized levers (working capital, FP&A, pricing/margin, spend analytics, JML access) that deploy identically across every portfolio company. Human-approval gates are built into the deal-close and IC steps. On Ingest, choosing "Private equity" also offers starter templates — Deal Sourcing & Screening, DD Red-Flag Log, IC Memo & Approval, and 100-Day & Value-Creation Plan.
Why offload this process to tacitrun’s AI operating layer
tacitrun is built for exactly this handoff: a business team describes the process it already runs, and the platform turns it into governed domain agents that work across the systems you have, under your IT’s approval, with every write waiting for a person.
- Built from your procedure, not a vendor template
- Describe the process in plain English or hand over the SOP. tacitrun compiles it into a process graph and composes one domain agent per step, so the agents carry your rules, your exceptions and your vocabulary.
- Tested against the process before it can act
- Evaluation cases are derived from the graph itself, so a passing agent is one that does what your process says. Then it runs in shadow beside your team on real work before anyone lets it act.
- Every write stops for a person
- The approval gate sits on the actual call to Salesforce, Shopify, SendGrid, SAP or any connected system. A person accepts, modifies or rejects; the corrected version is what executes; the trace keeps the record.
- Runs across the systems you already have
- Built-in connectors, your own REST APIs or MCP servers, and on the Enterprise plan your own cloud project and your own models. The systems of record stay where they are; the layer does the work between them.
- IT approves, business leads
- Business users build and prove; IT connects the credentials, binds the fields and approves before anything goes live. Neither side inherits the other’s risk.